How can I reach to Customer Support?
We offer 24x7 customer support. You can call us at 0091 981 518 2424. You can also write to our customer support team and we will get back to you within 2 hours of your inquiry.

What payment options does TraveltheGalaxy have?
Currently we are not accepting payments on our site. You may deposit the amount directly in our account and the account options are given on our website.

How do I know my reservation was booked?
You will receive an SMS and email on confirmation of your booking with us.

Is there a cancellation policy for flights booked on TraveltheGalaxy?
Each airline has different cancellation charges. Please ask for the Fare Rules for the booking to get complete information about the airline’s cancellation policy.

How will I get my paper ticket for my flight booking?
On realization of the payment, your paper ticket will be sent via email or it can be sent via courier Services, if required.

How can I cancel a train booking from your website?
Online cancellation of train bookings is possible through a phone call. Your ticket will be cancelled within minutes and the status will be sent via SMS or email. The amount, after the relevant fee deductions will be processed and credited to your account within the next few days.